Ritualyn respects your privacy. This policy explains what we collect and why.
What we collect
- Order details: your name, email address, country, the items you bought and any order notes you write.
- Payment information: collected and processed by Stripe on its own secure page. We receive confirmation of payment, the amount, and your email, but never your full card number.
- Reviews: the name, rating and text you choose to submit.
- Messages: anything you send through the contact form.
- Technical data: basic server logs (such as IP address) for security and to prevent abuse.
How we use it
To process and deliver your order, send receipts and support replies, display approved reviews, prevent fraud, and meet legal and accounting obligations. We do not sell your personal data and do not use order notes for advertising.
Sharing
We share data only with service providers needed to run the shop (for example Stripe for payments and our hosting and email providers), or where required by law.
Cart and cookies
Your cart is stored in your browser's local storage so it persists between pages. We do not use advertising cookies on this site. Stripe may set its own cookies on its checkout page.
Retention
We keep order records for as long as needed for delivery, support, and tax and accounting requirements, then delete or anonymise them.
Your rights
You can ask to access, correct or delete your personal data, or to remove a review, by emailing support@ritualyn.org. Depending on where you live, you may have additional rights under laws such as the GDPR or India's Digital Personal Data Protection Act.
Sensitive information
Please avoid putting highly sensitive details (health, financial or identity information) in order notes. Share only what you are comfortable with.
Contact
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